Responsibility and Authority Notes Free
Top management must establish the organization and must define the structure, hierarchy and lines of reporting. Additionally, it must ensure that duties, responsibilities and authority of all personnel are defined and communicated. All personnel must be clear on their duties, responsibilities and authority in meeting customer and regulatory requirements.
Organization chats, job description, procedures, work instructions, ect, are some of the many ways that top management may use to define and document this. These must be communicated and deployed, as applicable, throughout the organization. Orientation packages; appointment posting; sign-off on job descriptions; training on procedures and work instructions, etc, are some of the many ways in accomplishing this.
The organization structure and lines of reporting; responsibility and authority of managerial functions and departments may be established by top management and the responsibilities and authorities for the rest of the organization may be established by the HR function working with various owners. Again, this would depend on the size, complexity and culture of the organization.
At all levels in the company, responsibility and authority of the job positions are defined through organizational charts, job descriptions and department's missions. These documents are available throughout the organization to help employees to be aware of their duties and reporting.
Organizational charts have been established to show the interrelation of personnel in the organization and are presented in the quality manual.
Job descriptions are defining the responsibilities and authorities of each position in the company and are reviewed and approved for compliance by General Manager.
Responsibility of the Management Representative
The General Manager of the company is fully committed to organize the company to achieve business and organization goals, vision and objectives. He is also responsible to ensure measurement and evaluation on a continuous basis and to establish measures to improve the management system.
In this process, all internal and external sources are monitored in order to adapt the management system of the company, strongly focusing on developing strategies in improving the levels of quality and quantity.
He designates Department Managers with the authority and responsibility for supervise and manage the overall performance of staff in the department.
The General Manager is designating the Quality Manager with the authority and independence to manage and to be responsible for the development, implementation and maintenance of the quality assurance program.
General Manager is assigned to be the management representative and has additional responsibility and authority for a better administration of the company's Quality Management System. His job description sets in a transparent manner the role of management representative.
